Agis + Optidata Case: the cloud that brought peace of mind to the IT team of Brazil's largest technology distributor

Agis is Brazil's largest technology distributor. When its servers reached the end of their lifecycle, the IT team chose to migrate the most critical environment to the Optidata cloud. Here is what changed: a transparent migration, more performance, instant scale and the peace of mind to focus on the business.

Optidata Team · 03/07/2026 · 5 min read

#Agis Case #premium cloud #mission-critical #technology distribution #scalability #cloud infrastructure

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In short: Agis needed to renew the most critical environment of Brazil's largest technology distribution operation, without putting that operation at risk. The choice was to migrate to the Optidata cloud, and the partnership transformed performance, scale, security and the day-to-day of the IT team.

Keeping the operation running is the most critical job of any IT team. At Agis, that challenge grows in step with the operation: more than 70 brands and resellers served across the entire country. When the servers reached the end of their lifecycle, the decision about the new infrastructure had to be a safe one. This case study shows why Agis chose the Optidata cloud and what changed after the migration.

Who is Agis

Agis is Brazil's largest technology distributor, with more than 70 brands in its portfolio and resellers served across the whole country. It is a mission-critical operation, in which the IT team has one primary responsibility: keeping everything running. In practice, the operation is the heart of the company.

"We are Brazil's largest technology distributor, with more than 70 brands, and we serve resellers across the entire country. It is a truly critical operation."

Jivago Romero, IT Manager, Agis Distribuição

"The operation has to run well. It is like the heart of the company. We wake up thinking about it and go to sleep thinking about it."

Jivago Romero, IT Manager, Agis Distribuição

The challenge: renewing the critical environment without stopping the operation

Last year, the Agis servers reached the end of their lifecycle. The team had to decide how to handle the migration and the server replacement without putting at risk the operation that supports the entire distribution business.

One good practice guided the choice. Agis trusts its partners and the services it distributes, and makes a point of using what it delivers to its own customers. After all, that is the best way to recommend something with confidence.

"Our servers were reaching the end of their lifecycle, and we had to make a decision about how to carry out this migration."

Jivago Romero, IT Manager, Agis Distribuição

"The good practice we follow is to always use the services we deliver to our customers. We use it because it is genuinely good."

Jivago Romero, IT Manager, Agis Distribuição

The solution: migrating the critical environment to Optidata and becoming a customer of its own partner

Agis decided to migrate its mission-critical services to Optidata, a cloud that was already part of its portfolio. The company changed roles: it went from acting only as an Optidata distributor to also becoming a customer.

The migration was planned together with the Optidata technical team, which released resources so Agis could validate consumption and make the right decisions along the way. One year later, the switch to production was transparent, with no major issues.

"The decision we made was to migrate our mission-critical services to Optidata. We changed roles: not as a distributor, but as a customer."

Jivago Romero, IT Manager, Agis Distribuição

How it was done:

Planning and resource release to validate consumption before defining the final configuration
Migration of the critical environment with a transparent switch to production, with no major issues
An Optidata team practically dedicated during the migration, closely following the operation
Continuous monitoring and a recovery plan taken on by Optidata
On-demand scale, adjusted to the needs of the business

The results: performance, scale and peace of mind

Performance beyond expectations

The migration brought a performance gain noticed by every team. Reports that used to take hours now run in about an hour, and others that took an hour now finish in minutes.

"We already had good internal performance, but when we migrated we saw a gain that exceeded expectations. And it holds to this day."

Jivago Romero, IT Manager, Agis Distribuição

"Before, extracting a report that took a few hours now takes about an hour. Others that took an hour now run in minutes. All of this made a big difference."

Jivago Romero, IT Manager, Agis Distribuição

Instant scalability

Growing became much simpler. When Agis needed to scale up a database server, the resources were released and validated from one day to the next, with no red tape.

"Today it is much easier to scale. We needed to scale up a database server and, from one day to the next, we were able to make that increase. It brings a lot of agility to the business."

Jivago Romero, IT Manager, Agis Distribuição

Security and continuity

Before, maintaining the disaster recovery plan demanded a lot from the team, with creation, validation and periodic testing. Today Agis follows the topic with more peace of mind, supported by Optidata's continuous monitoring and multiple levels of contingency.

"Before, we maintained our recovery plan, and that takes a lot of effort. Today there are several levels of contingency for our services, and that brings peace of mind."

Jivago Romero, IT Manager, Agis Distribuição

The team's time back on the business

With the maintenance of the critical environment off the internal team's shoulders, the IT team stopped spending time monitoring servers and started dedicating itself to improvements for customers. It is as if the operation had gained an extra team.

"Before, the team had to keep an eye on monitoring. Today we know there is a team analyzing it externally and supporting us. That time was put to better use, so we can focus more on the business."

Jivago Romero, IT Manager, Agis Distribuição

Peace of mind to focus on the business

For Agis, the biggest gain is not a specific feature, but the peace of mind of knowing that the critical environment is in good hands.

"Optidata brings peace of mind so we can focus on the business. That is the main gain."

Jivago Romero, IT Manager, Agis Distribuição

About the Optidata cloud

Optidata is a premium, independent and secure cloud, built for mission-critical operations like Agis's. Among the platform's differentiators:

More than 15 petabytes of data processed
Human support with an average 8-minute SLA
More than 350 certified ERPs
Redundant anti-DDoS protection out of the box
Zero charges for data traffic
Multi-region and multi-cloud infrastructure
Support for Kubernetes environments and databases

Frequently asked questions

What is Agis?

Agis is Brazil's largest technology distributor, with more than 70 brands in its portfolio and resellers served across the whole country. It is a mission-critical operation, in which the IT team is responsible for keeping everything running.

Why did Agis migrate its mission-critical services to Optidata?

With its servers at the end of their lifecycle, Agis needed a safe decision for its most critical environment. The company already distributed Optidata and follows the practice of using what it delivers to customers, so it chose to migrate and become a customer of its own partner.

What changes when you migrate a critical environment to the Optidata cloud?

The Agis migration was transparent and brought a performance gain beyond expectations, on-demand scale from one day to the next, continuous monitoring with contingency plans, and freed the IT team's time to focus on the business.

Does the Optidata cloud scale as the company grows?

Yes. When Agis needed to scale up a database server, the resources were released and validated from one day to the next, with no red tape, bringing agility to the business.

Is it safe to migrate a mission-critical operation to the cloud?

It is safe when the cloud takes on continuous monitoring and multiple levels of contingency. In the Agis case, what used to require maintaining an internal recovery plan is now supported by Optidata's structure, bringing more peace of mind.

Ready to take your critical environment to a cloud that acts as part of your team

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